Terms of Use

We have set out these Terms of Use ("Terms") to help ensure that everyone has a safe, respectful, and smooth experience on the Sangamam X App. These Terms also incorporate, by reference, the specific Terms of Use applicable to certain users.

These Terms apply to your use of our website and mobile application ("App") (available on Google Play Store and Apple App Store) (collectively, the "Sangamam X App").

"We", "our" or "us" refers to EDEZIA INFOTEC, the operator of Sangamam X, and "you" or "your" refers to any user of the Sangamam X App.

About the App

Sangamam X is a platform operated by EDEZIA INFOTEC that allows users to connect and interact with others through one-on-one audio and video calls. These interactions are entirely voluntary and initiated at the users' discretion.

Calls can be made using coins, which can be purchased within the app. Users also have the option to buy and send virtual gifts to others on the Sangamam X App (together, the "Services").

While you are free to choose whom you interact with, certain types of behaviour and interactions are strictly not allowed.

Changes to the Terms

We may update or modify these Terms from time to time to reflect changes in our Services, legal requirements, or operational practices. Continued use of the Sangamam X App after such updates constitutes your acceptance of the revised Terms.

Eligibility

You must be at least 18 years old to use the Sangamam X App. By using the app, you confirm that you are legally permitted to enter into a binding agreement under applicable laws.

Signing Up

To access certain features of the Sangamam X App, you may be required to create an account using your mobile number or other permitted methods.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

For support regarding your account, please contact: edeziainfotech@gmail.com

Account Suspension, Blocking, or Deletion

We reserve the right to suspend, restrict, block, or permanently delete any account that violates these Terms, Community Guidelines, or applicable laws, without prior notice.

User Obligations

By using the Sangamam X App, you agree:

• Not to misuse the platform or engage in unlawful activities.
• Not to harass, abuse, threaten, or exploit other users.
• Not to upload or share prohibited, offensive, or illegal content.
• Not to impersonate another individual or entity.
• To comply with all applicable laws and regulations while using the app.

If you notice any misuse or policy violation, please report it through the app or contact us at: edeziainfotech@gmail.com

Legal Disclosures and Our Liability

EDEZIA INFOTEC provides the Sangamam X App and Services on an "as is" and "as available" basis. While we strive to ensure smooth functionality, we do not guarantee uninterrupted or error-free operation.

Intellectual Property

All trademarks, logos, content, graphics, software, and materials related to the Sangamam X App are protected by applicable intellectual property laws and remain the property of EDEZIA INFOTEC or its licensors.

Payment Terms

Certain features of the Sangamam X App may require payment, including coin purchases and virtual gifting features.

All payments are processed through authorized third-party payment gateways and app stores. Purchases are non-refundable unless required under applicable law.

Disclaimers and Limitation of Liability

We are not responsible for:

• User-generated content.
• Interactions between users.
• Any indirect, incidental, or consequential damages arising from use of the app.

Users interact with others on the Sangamam X App at their own discretion and risk.

Indemnity

You agree to indemnify and hold harmless EDEZIA INFOTEC, its employees, affiliates, and service providers from any claims, damages, liabilities, losses, or expenses arising from your misuse of the app or violation of these Terms.

Dispute Resolution

These Terms shall be governed by the laws of India.

Any disputes or claims arising from or in connection with these Terms, the Sangamam X App, or the Services provided by EDEZIA INFOTEC shall be subject to the exclusive jurisdiction of the courts at Thiruvananthapuram, Kerala.

Termination and Remedies

We reserve the right to terminate or restrict access to the Sangamam X App at any time if a user violates these Terms or applicable laws.

Grievance Redressal Mechanism

If you have any complaints, concerns, or grievances, you can contact us through the channels below.

In-App Reporting

You can report user profiles or make complaints directly within the Sangamam X app using the Help & Support section.

Email Support

For service-related issues, please contact: edeziainfotech@gmail.com