Sangamam X is committed to providing a safe, respectful, and secure environment for all users. Protecting children from sexual abuse and exploitation is a core responsibility, and we strictly enforce measures to prevent, detect, and respond to any form of Child Sexual Abuse and Exploitation (CSAE).
1. Zero-Tolerance Policy Against CSAE
Sangamam X has a zero-tolerance policy toward child sexual abuse and exploitation.
- Any content, behavior, or activity that promotes, depicts, or facilitates child sexual abuse/exploitation is strictly prohibited.
- Violations will result in immediate account suspension or termination and may be reported to law enforcement and the National Center for Missing and Exploited Children (NCMEC) or relevant authorities.
2. Reporting & Removal of Child Sexual Abuse Material (CSAM)
- Users can report harmful or illegal content directly in the app using the Report and Block features.
- Reports are reviewed by our safety team on priority.
Verified CSAM reports will be:
- Immediately removed from the platform.
- Reported to appropriate authorities in compliance with child safety laws.
3. Compliance with Child Safety Laws
Sangamam X complies with all applicable local and international child protection laws, including:
- The U.S. PROTECT Act
- COPPA (Children's Online Privacy Protection Act)
- EU Child Sexual Abuse Regulation
- India's POCSO Act and IT Act (where applicable)
We cooperate fully with law enforcement agencies when CSAE cases arise.
4. User Safeguards & Preventive Measures
Sangamam X is designed for adults (18+) only. The following safeguards are implemented:
- Age verification measures to prevent underage access.
- Automated systems and moderation processes to detect suspicious activity.
- Strict community guidelines prohibiting grooming, solicitation, exploitation, or abusive behavior.
5. In-App Feedback & User Support
Users can:
- Report inappropriate content or users via the in-app reporting tool.
- Contact support directly at: edeziainfotech@gmail.com
All reports are acknowledged and addressed in a timely manner.
6. Child Safety Point of Contact
For urgent child safety concerns, please contact:
Child Safety Officer — Sangamam X
📧
edeziainfotech@gmail.com
📞 +91 7561841924
📍 Eden, Dhaya Nagar, Peroorkada, Trivandrum, Kerala, India
7. Continuous Review & Improvement
We regularly review our child safety policies in alignment with Google Play requirements and industry best practices.
Updates to this policy will be communicated through our website and app whenever necessary.